Managed IT support services

Among our key managed IT services are AWS system and infrastructure engineering from scratch up to ongoing support. The service is a cornerstone of any business and ensures the solution's serviceability, warranty, and manageability, making it very crucial to set up, scale, and manage correctly.

The migration of mobile apps or web-based apps from local servers to the AWS cloud is a good solution to ensure that your IT capabilities are kept up in the most effective way in regards to performance, security, and costs. As a managed IT services provider, we have vast experience in working with Amazon Web Services.

Our team delivers top-notch managed IT support where we stay tuned 24/7 and handle any tech requests that your business may require related to AWS infrastructure. This responsive support is aimed at AWS infrastructure and environment stability while also preventing any potential threats, resolving critical issues, making regular updates, and improving configurations.

As a part of managed IT support services, our team advises on security improvements by utilizing the SecOps method. To find bottlenecks and come up with security solutions, we conduct security audits of AWS infrastructure and its elements like compliance and vulnerability evaluations. Aside from these aspects, our team will also set up firewalls inside your infrastructure.

Among other key managed IT services, our team sets the CI/CD pipeline and manages development, testing, and production environments. Your critical IT systems and platforms are ensured to provide uninterrupted work in development and the delivery of applications to the end-user without downtime.

Based on 10+ years of experience in providing AWS services,
IT-Magic can find the most suitable AWS solution for your business. We will conduct an infrastructure audit and compile a report with our suggestions. Our AWS consulting services will help you see globally what improvements need to be done for better business operation and growth.

Kubernetes (EKS) offers many benefits for businesses with
AWS-based infrastructures. The tool positively influences the speed of deployment, automation, scalability, and performance. Within our managed IT services, the IT-Magic team can consult you on EKS integration into your AWS infrastructure and then provide that integration, configuration, and support.

As a part of our managed IT support services, we can conduct load and performance testing to see your AWS infrastructure's potential performance and detect and deal with weak points. This service is advised before product launches, new marketing campaigns, sale seasons, or any other events where you expect an increased amount of users.

You can achieve superior AWS system stability, effective performance, cybersecurity measures, and safety procedures with the managed IT solutions at hand. The solutions delivered by the IT-Magic team allow for the utilization of mature AWS technologies and DevOps tools for the highest operational capabilities in line with the necessary customization to match business needs.

Living in the digital age, smaller companies can now compete with enterprises with the help of emerging technologies. Due to technological advancement, smaller companies can benefit from a competitive advantage, generate higher profit, and roll out in new markets much more easily. With managed IT services, your company can beat out competitors and attain new customers.

Once you forward your IT operations to real professionals nearshore or offshore, your business can save up to 75% of your budget and, at the same time, receive more efficient tech function. Aside from the monetary value, with managed IT services, your team can dedicate time and resources to more strategic business assignments while the IT partner offers tech solutions and IT support to help grow your business.

While addressing managed IT support services, you can reallocate the stress of developing and performing IT tasks directed to scale and support your company. The IT-Magic team can become your trusted AWS managed service provider and implement AWS security policies, create backups, and monitor systems and components in the background. As a result, we help avoid downtime and any revenue losses and actually enhance uptimes.

IT-Magic is a certified AWS advanced consulting partner. We use our experience and knowledge of AWS every day so our managed IT services can provide great results. The way we can build, administer, monitor, and even scale your AWS environments and infrastructure will result in seamless, smooth, and quick operations.

You, as our client, get the same attitude, approach, and expertise accumulated throughout 10+ years of IT-Magic on the market and the 100+ projects we've worked on. We treat every client and each project equally and provide the same top level of managed IT services whether it is for a startup or an enterprise handling one million requests a day.

Once your business requires 24/7/365 attention, our team is ready to provide managed IT support for emergencies under the industry-leading SLA. Our AWS specialists and DevOps engineers can quickly answer any client questions and promptly resolve any issue or potential threat. So far, we have resolved 100% of issues reported.

Our team can handle over 800 Terabytes of traffic per month. This is the result of just one of the projects we support. We can deliver managed IT support to keep your AWS system completely stable, secure, and effective under any load, traffic flow, and even at peak times during sales seasons.

We involve only middle and senior tech specialists when providing managed IT services. In addition, we allocate senior specialists to business-critical tasks to ensure the highest outcome while middle specialists take care of non-critical activities. This way, we always strive to optimize your business resources in order to reduce costs.

In addition to providing IT support and services, our team takes care of the safety of customer data by setting up intranet security, transmitting data over encrypted channels, and implementing the world’s best security practices. Aside from all of this, all our employees regularly undergo a polygraph (lie detector test).

To credit our professionalism and level of managed IT services, we do security audits free of charge for our potential clients. We also analyze client accounts on Amazon Web Services and create a report of what can be improved in regards to security, list solutions for how to fix possible issues, and mention ways to save money.

On average, 9 out of 10 clients stay with the IT-Magic team for trustworthy cooperation for many years and decide to outsource IT tasks to us exclusively. We have cooperated with some of our clients since 2010. IT-Magic provides managed IT services including setting up AWS infrastructures entirely from scratch in just two weeks or within three months.

IT-Magic managed to resolve constantly arising issues for one client by allocating only 3 AWS engineers from our team. They replaced the whole department with 60 system administrators and delivered excellent managed IT services. Due to their professionalism and productivity, our specialists are able to complete more tasks within less time which will save you money and resources.

You can expect to receive a tailored AWS solution that aligns with your technical and business needs. This will include the most up-to-date and effective security measures, DevOps methodologies, and tools, all geared toward delivering optimal business outcomes.

By utilizing the AWS cloud, you can accelerate your time-to-market for new app features by up to 40% while also ensuring a consistent level of application stability. In addition, AWS' global presence across multiple geographic regions enables your app to be easily accessible to users worldwide.

AWS provides reliable uptime of up to 99.99% and lightning-fast system response times of as little as 0.01s, ensuring optimal system stability and dependability. With proper AWS infrastructure setup and support, you will avoid revenue losses and system security threats.

With the right AWS infrastructure configurations, it's possible to significantly reduce your infrastructure costs. AWS also offers good saving plans and other opportunities that a knowledgeable AWS consultant can tell you about. Moreover, you can save up to 30% on AWS resources as our client.

AWS offers constantly evolving services that can help you drive ongoing innovation and transformation within your system. With AWS, you can integrate and leverage such cutting-edge technologies as IoT, Artificial Intelligence, and Machine Learning.

With AWS, you can boost your software development team's productivity by up to 60%. AWS is highly flexible and supports all programming languages and models, operating systems, and databases, so you won't need to modify or switch your tech stack if you choose to migrate to AWS.

AWS provides numerous best practices and security guidelines that can help you maximize the benefits of their robust security tools. When your AWS system is properly configured, it can be fully compliant with HIPAA, PCI DSS, and NIST standards.

With AWS, your system has an opportunity to scale automatically both vertically and horizontally, based on real-time demands. With no limits on scalability, you can grow your system at your own pace, while also saving money by only paying for the resources you actually use.

AWS provides a wide range of tools, services, and features that can address every business need. They have been carefully tested in practice and are highly efficient. By implementing these tools in accordance with AWS best practices, you can ensure optimal infrastructure performance.