AWS Support Services
ITMagic
If your business uses an AWS-based system, you will definitely need AWS cloud support to maintain its top performance, cost efficiency, smooth operations, and security all the time.
Our AWS support levels
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Our AWS cloud support services
This is the basis of our AWS business support plan. You will get through a thorough system analysis and receive a report with recommendations.
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Proper infrastructure setup is the AWS basic support step. It will ensure that all system components are correctly designed and connected.
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Get a deep analysis of your system performance followed by a report that lists potential issues and actions required to eliminate them.
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Ensure the continuity of your business and data security by setting up automatic backups. This will be great business support if any system errors occur.
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If you want your system to be stable and perform well even during increased traffic loads, take care of correct fault tolerance configurations.
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Security is a great part of AWS support services. Secure your system by firewall configuration, data encryption and isolation and regular security checks.
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This cloud support service is strongly advised before app releases, new marketing campaigns or any critical changes to your AWS system.
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Vulnerability testing is done as part of server support or app maintenance. You will receive an assessment of potential issues and a report on their elimination.
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Make sure that this service is in your AWS support plan. Protect your system from DDoS attacks by setting up Cloudflare on AWS.
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Choose a proactive position in your AWS cloud support and request 24/7 monitoring of your system to detect potential threats and prevent them.
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To achieve uninterrupted operations and top performance of your AWS environment, make sure that it can automatically scale horizontally and vertically.
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Optimize your system, make it cost-efficient, and save AWS support costs by automating all repetitive administrative operations.
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Outdated systems can cause critical performance and security issues. To avoid these problems, make sure to update servers, operating systems, and client apps.
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This AWS support service is required to make your system up and running or to roll back to its previous version in case of failures.
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With optimized system resources, you will not pay for those that you don't use. Moreover, you can additionally save around 30% on AWS usage.
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Experience quick reaction times according to the industry-leading SLA. Critical issues can be resolved 24/7 upon request.
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Featured projects
Ubisoft
Ubisoft is an American company that produces world-famous games. Their request was to optimize and update their AWS infrastructure. As a result of the services provided by IT-Magic, the company received a reliable and cost-efficient AWS system with stable and fault-tolerant performance. Based on the top-quality output, Ubisoft contracted us for ongoing AWS support services. Now they enjoy smooth system operations and focus on other business tasks.
50M+
gamers handled daily
Large business
Gaming, Entertainment
Virginia, USA
Ubisoft
Ubisoft is an American company that produces world-famous games. Their request was to optimize and update their AWS infrastructure. As a result of the services provided by IT-Magic, the company received a reliable and cost-efficient AWS system with stable and fault-tolerant performance. Based on the top-quality output, Ubisoft contracted us for ongoing AWS support services. Now they enjoy smooth system operations and focus on other business tasks.
50M+
gamers handled daily
Large business
Gaming, Entertainment
Virginia, USA
Event Decor Direct
This is a US online store that sells decor for various events. The company wanted us to support their existing system but based on our recommendations, they decided to migrate to AWS. They got a new cost-efficient and scalable AWS infrastructure and well tuned DevOPs processes. Due to the services provided, the company's website can endure high traffic loads with 99,99% uptime. IT-Magic still supports the system and ensures its security, updates, and stability.
416%
revenue growth
Medium business
Ecommerce
Florida, USA
MAKEUP
MAKEUP is an international online cosmetics store that sells billions of goods every year. They started cooperation with us in 2010 from migration to AWS and proper infrastructure setup. Now the platform works under very high traffic loads especially during sales. They continue to work with IT-Magic to receive effective and timely server support and overall system maintenance. Their website experiences no downtime, the system is secure, and all operations are smooth.
820TB
of traffic handled monthly
Large business
Ecommerce
Ukraine
QliqSOFT
QliqSOFT is a US healthcare platform for secure communication between patients, doctors and other medical staff. They hired IT-Mafic for AWS migration and security configurations to become HIPAA compliant. Our cooperation resulted in a reliable and secure AWS infrastructure and HIPAA compliance of the company. QliqSOFT still uses our help with passing yearly security audits and supporting cost-efficiency and fault-tolerance of their system.
HIPAA
compliance
Medium business
Healthcare
Dallas, Texas, USA
CentroBill
CentroBill is a platform for merchants where they can find many payment options and solutions. Our cooperation started from their migration to AWS and security settings for PCI DSS compliance. Once the company achieved its initial objectives, they continued to work with our AWS support engineers to get their system monitored and maintained. As a result, CentroBill is satisfied with the secure, stable, and scalable AWS environment and the benefits it gives.
PCI DSS
compliance
Medium business
Finance & Banking
Matawan, New Jersey, USA
CentroBill
CentroBill is a platform for merchants where they can find many payment options and solutions. Our cooperation started from their migration to AWS and security settings for PCI DSS compliance. Once the company achieved its initial objectives, they continued to work with our AWS support engineers to get their system monitored and maintained. As a result, CentroBill is satisfied with the secure, stable, and scalable AWS environment and the benefits it gives.
PCI DSS
compliance
Medium business
Finance & Banking
Matawan, New Jersey, USA
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Why choose IT-Magic?
AWS solutions provided for 100+ projects
Get the best AWS solution that will cover your business needs. It will be based on the experience we've gained from 100+ projects since 2010.
Industry-leading SLA & 24/7 emergency support
You won't need to worry about the speed of our response to issues or your emergency questions. Our team will be available within minutes.
Handling > 800TB of traffic for one project per month
We provide AWS enterprise support and handle high traffic loads. If your AWS environment requires such maintenance you can find one-stop support at IT-Magic.
Fourteen years - the average experience of our IT specialists
Get extra value from our skilled and experienced AWS support engineers and spend less time and money on usual system support tasks.
Security of your clients’ data
Be sure of the end-to-end safety of your internal data that is provided with the help of the latest security practices and mature technologies.
Free security and budget-saving audits
By going through our security and budget-saving audit you will understand your further IT strategy and the scope of improvements required.
Seven years - average project duration
Get a reliable partner for your AWS cloud support that will build transparent, honest, and long-lasting relations with you.
Our engineer can replace 20 full-time admins
Save your AWS support costs by hiring proactive and productive AWS professionals who care about your business and the result they provide.
AWS certified
Work with a certified AWS Advanced Consulting Partner. Use our knowledge and experience that we gladly share with our clients to reach your business objectives.
IT-Magic is a certified AWS Advanced Consulting Partner. We always improve our knowledge to provide the best AWS services including AWS migration.
We have been providing AWS migration services for many years. During this time we have helped 100+ businesses operate more efficiently.
We belong to those AWS cloud migration service providers that treat obligations to clients seriously. We strictly stick to all standards of support.
IT-Magic can migrate to AWS systems with any load. We already have a project with a traffic flow of >800TB per month which we successfully manage.
We are among those AWS cloud migration companies that value clients' time and budget, so all our DevOps engineers are very skilled and experienced.
Every AWS cloud migration solution we provide is very reliable and secure. We guarantee a safe storage of your business and clients' data.
Before AWS migration, we are ready to examine your current IT infrastructure for free and advise on necessary architecture improvements.
The majority of our clients work with us for many years, and some have stayed since 2010. Many of them first contracted us for AWS cloud migration as a service.
We already have a project where 3 of our DevOps engineers have successfully replaced 60 system administrators for the AWS migration service.
Bulletproof AWS services SLA
Of incidents solved within our SLA
100%
to
from
24/7
Service time
8/5
Reaction time to an emergency phone call
5 minutes
Emergency incident resolution time
0.5 hours