How to choose a reliable AWS-based service provider?

If you decide to outsource your tech activities to a team like IT-Magic, simply follow a three-step process and pay attention to the details. You may start with a Google search and navigate through platforms like Clutch and ITFirms. Secondly, do your homework and prepare business requirements and a list of questions.nnLastly, select 3-5 providers of AWS-based solutions according to your requirements (e.g., years on the market, a similar project in their portfolio, rates, tech stack, etc.) and that you like the most, then reach out to them personally. You might want to go through a list of prepared questions and compare answers to choose the best IT vendor.nnIt is worth noting that you may create an RFP (request for proposal) document to fill out information on every AWS service provider. As well, aside from the team’s expertise, professionalism, hourly rates, and other similar criteria, pay close attention to the communication flow, level of team involvement, and their ability to add value. Additionally, your list of questions should cover information on each AWS partner’s tech stack, methodologies, SLA, security standards, ways they cover critical incidents, reaction times, etc.

Why should I choose IT-Magic from among other providers of AWS solutions?

Our company is a certified and trusted AWS advanced partner. We have been providing AWS infrastructure maintenance services since 2010, meaning that you are sure to receive comprehensive and customized services in line with your business and technical requirements. Within the initial communication with us, you will receive a free consultation and an evaluation of your current IT environment followed by a plan to get a reliable, secure, and stable AWS system. In addition, once you are our client, you may end up with a 30% discount on AWS hosting.nnWe work ecologically and try to optimize your IT costs in a way that optimizes system resources, removes unused powers, and delegates critical business tasks to senior DevOps engineers and other functions to mid-level specialists. In addition, our team provides load and performance testing that allows us to optimize system performance at its maximum in peak loads and in sudden traffic increases.nnIt is worth noting that 9 out of 10 clients entrust their AWS infrastructure management and support to IT-Magic for many years at a time, with the average duration being 7 years. Usually, we start with AWS architecture setup from scratch which takes anywhere from 2 weeks to 3 months, then proceed with ongoing support. We work according to industry-level SLA with quick reaction times and issue fixes resulting in 100% of incidents resolved at all times. Thus, we have been working with a few of our clients since 2010.nnWe treat IT security as a priority and ensure the utilization of the latest technologies and security standards. We also follow the list of OWASP and are one of those rare IT support firms that sets up a firewall inside your infrastructure. Your internal data is kept secure since our team completes regular lie detector tests and security training.

AWS Efficiency for Retail & E-commerce

Q: What AWS-based services do you provide?

Our company covers a wide range of services in relation to AWS infrastructure and its administration, management, support, and more. We can support your business with AWS infrastructure and DevOps services starting from consulting, AWS-based architecture design and implementation, seamless cloud migration and optimization, virtualization, and ongoing 24/7 support.nnAll in all, we can become your AWS managed service provider and cover services from A-to-Z according to your requirements, with a signed contract and SLA. We work according to industry standards and SLA. Within our 10+ years of work, we have resolved all IT incidents under the SLA.nnWe offer a free consultation to discover your business needs and analyze your request and existing IT environment and its elements in greater detail. In addition, we deliver remote AWS infrastructure management services, including security and services like load and performance testing. These services allow IT-Magic to develop the most suitable plan to achieve the most incredible outcome for optimized processes, cut unnecessary costs and resources, and add a competitive advantage to the client’s business.

Achieve up to 75% savings. Ensure stability and growth.

How we help you succeed

Reduce AWS spend by up to 75%

Right-size your infrastructure, cut waste, and align cloud usage with business demand - without hurting performance or scalability.

Handle 10x traffic surges - with zero downtime

We optimize your AWS to scale instantly during sales peaks like Black Friday with downtime under 0.01% and costs under control.

Launch features 50% faster with CI/CD & IaC

Speed up releases, cut human errors by up to 80%, and free your devs from manual deployment overhead.

Always-on support with 15-minute response SLA

Avoid costly downtime with real-time support from certified engineers. We detect, act, and resolve - fast, reliably, 24/7.

Services IT-Magic provides

Infrastructure audit

Get a deep analysis of your AWS environment - cost, performance, security, and scalability. Receive actionable recommendations to reduce waste, improve reliability, and align your infrastructure with business goals.

Migration to AWS

Seamlessly move from on-prem or any cloud to AWS - with zero disruption. We handle planning, execution, and post-migration tuning to ensure a stable and optimized landing.

AWS infrastructure support

Enjoy 24/7 access to senior engineers with guaranteed response SLAs. We cover everything from routine fixes to urgent incidents - keeping your systems stable, secure, and up to date.

AWS security services

Protect your cloud with enterprise-grade security, aligned with PCI DSS and industry standards. We detect and neutralize threats in real time - including data breaches, intrusions, and zero-day attacks.

AWS DevOps services

Accelerate delivery cycles and reduce deployment errors by up to 80%. We build automated CI/CD and IaC pipelines that let your team ship faster - with confidence.

AWS generative AI Services

Bring GenAI into your workflows - from customer support to content automation. We design and deploy secure, scalable AI solutions tailored to your goals, directly on your AWS stack.

Proven results for our clients

PANDORA

Pandora

Retail Luxury Goods and Jewelry

201 - 500 employees

Ukraine

99.99% website availability via migration to AWS and infrastructure modernization

Read full case

FOXTROT

Foxtrot

Retail & E-commerce

1K-5K employees

Ukraine

AWS cost reduction by 46% due to migration to a new infrastructure and implementation of dynamic environments

Read full case

MTI

IT Distribution for Retail

51 - 200 employees

Ukraine

99.99% system availability reached by building and configuring an AWS infrastructure from scratch

Read full case

Client testimonials

Oleksandra Baranovska

“Our partnership with IT-Magic has been transformational for our business. Maintaining a stable and efficient online presence is paramount for us, and your company has played a crucial role in helping us achieve our goals. IT-Magic has exceeded our expectations. The collaboration with your team has delivered tangible results for our business.

Your expertise, dedication, and commitment to our success have made you invaluable partners in our journey towards digital excellence.”

Oleksandra Baranovska

Head of E-commerce at Amadeo

Yevheniia Kuchmar

"We at Foxtrot are incredibly impressed with the transformative impact IT-Magic has had on our business. Their expertise in AWS consulting, migration, and infrastructure support not only stabilized our systems but also significantly optimized our costs.

The monthly infrastructure support from IT-Magic has been a game-changer for us. With proactive maintenance and 24/7 emergency support, they have ensured that our AWS environment remains highly available and secure. The creation of isolated dynamic environments has particularly stood out, allowing our developers to innovate without any conflicts while maintaining cost efficiency. Overall, IT-Magic has delivered immense value, empowering us to focus on our core business needs and drive growth. We are sincerely grateful for their outstanding work and recommend them as a reliable partner."

Yevheniia Kuchmar

BRM at Foxtrot

Founder Cryptocurrency Exchange Platform

“The delivered system came out exactly as envisioned, giving the company some peace of mind regarding the safety of our client's funds. IT-Magic instituted an effective workflow, stayed accessible throughout, and addressed requests quickly. They were competent, reliable, and supportive.”

Founder Cryptocurrency Exchange Platform

Kyiv, Ukraine

Our AWS qualifications

Featured clients

Save up to 75% of infrastructure costs with a certified AWS service provider

Let’s talk about your existing infrastructure, its potential savings, improvements, and the best action plan.

Why clients choose IT-Magic as their AWS service provider

Proven AWS expertise since 2010

Over 700 cloud projects delivered across retail, e-commerce, and fintech. 99% of clients recommend us. AWS recognized our results with Advanced Partner status.

Certified across the AWS stack

Our team holds 20+ AWS certifications across architecture, security, networking, and DevOps. Our AWS MSP services ensure fast, expert delivery tailored to your goals.

Senior-only engineers with 14+ years’ experience

We hire only top-tier professionals - no juniors, no delays. Expect fast execution, strategic input, and proactive support from day one.

5-minute response. 99.95% uptime. Guaranteed.

Critical issues answered in under 5 minutes, resolved within 30 minutes. We are an AWS cloud managed service provider that meets or exceeds AWS SLA targets across all major services.

We provide AWS and DevOps services for

E-commerce

Ensure 99.99% uptime and zero delays during traffic peaks. We optimize AWS for seamless checkouts, stock sync, and fast page loads. IT-Magic is an AWS service provider trusted by global e-commerce brands.

Retail

Unify channels, scale for sales events, and deliver a consistent customer experience. We help retailers reduce downtime to 0.01% and stay performant at peak.

Fintech

Stay compliant and secure with AWS infrastructures tailored for finance. We support PCI DSS audits, block threats in real time, and guarantee fast, protected transactions.

Startups

We design scalable, cost-efficient AWS architectures for high-growth teams. From MVP to scale-up - you’ll get expert guidance, fast deployments, and 24/7 support.

Choose a reliable AWS service provider for your e-commerce and retail business

Improve your operational efficiency and receive more profit with IT-Magic.
Leave your request and we’ll get back to you.

FAQ

Why choose AWS over other cloud providers for my business?

Amazon Web Services is the most popular cloud platform in the world. To be more precise, it is the leader among cloud providers with a market share of 32%. It offers more services and features than its competitors.

AWS has a lot of significant advantages. It is easy to use, flexible, cost-effective, reliable, scalable, high-performing, and secure.

AWS is a great choice for any business in any industry. It guarantees 99.999% service availability, so companies can be sure that their applications will run smoothly all the time. Additionally, Amazon Web Services offers a great pool of certified AWS service providers. They can help you with the most intricate requests following AWS best practices.

What AWS-based services do you provide?

IT-Magic can become your one-stop AWS cloud-managed service provider. Our team can cover services from A-to-Z according to your requirements.

Our company provides a wide range of AWS and DevOps services. These are consulting, AWS architectures from scratch, cloud migration and optimization, security improvement, and ongoing support.
We start our work with a free consultation to analyze your request in greater detail. Based on the initial conversation and infrastructure audit, we define the required scope of work. We aim to optimize your processes, cut unnecessary costs and resources, and add a competitive advantage to the client’s business.

What is an AWS managed service provider?

An AWS Managed Service Provider (AWS MSP) is a company that helps businesses design, build, migrate, and manage their workloads and apps on AWS. These providers have certified experts with in-depth knowledge of AWS services and best practices. AWS MSPs can help businesses with the following:

Handling the operational aspects of AWS environment management, like monitoring, scaling, patching, and backups.
Providing customized solutions that meet specific business needs.
Optimizing costs by analyzing usage and providing recommendations to reduce cloud spending.
Implementing security best practices and compliance measures.
24/7 support to address issues and provide assistance with ongoing management tasks.
Migration of apps, databases, and workloads from on-premises or other cloud environments to AWS.

Proactive infrastructure monitoring and management to optimize AWS resources and maximize performance.

What are the benefits of partnering with an AWS service provider?

An AWS cloud service provider has specialized knowledge and experience with AWS technologies. Working with such a company can bring a business many benefits:

Cloud spending optimization through better resource management, utilization analysis, and cost-control strategies.
AWS infrastructure scalability to meet changing demands quickly and efficiently.
Efficient security measures and compliance frameworks to protect sensitive data and applications.
Faster time to market for applications and services.
More focus on core business activities through outsourcing cloud management tasks.
Proactive system maintenance and monitoring.
Access to advanced AWS tools, technologies, and services.
Continuous infrastructure improvement through regular updates and optimization.

How to choose a reliable AWS service provider?

If you decide to outsource your tasks to an AWS cloud service provider like IT-Magic, search in Google first. You can also navigate through platforms like Clutch and GoodFirms, and ask for recommendations.

You’ll find many options, so it is necessary to validate AWS managed service providers according to your requirements.

Here is what we advise doing:

Look for providers with a proven track record in AWS services
Review case studies and client testimonials
Ensure the provider offers a comprehensive range of AWS services that fit your needs
Investigate the AWS service provider’s security measures and compliance with relevant standards
Review their customer support options and service level agreements
Compare pricing structures among providers to find one that fits your budget
Ensure the provider can customize services to meet your specific business needs

These guidelines will help you choose a reliable AWS service provider that aligns with your business goals.

Why should I choose IT-Magic from among other AWS managed service providers?

Our company is an official AWS Advanced Partner with 20+ AWS certifications. We have been providing AWS-based solutions since 2010. Our services are always customized according to your business and technical requirements. Within the initial communication with us, you will receive a free consultation. Our team will check your current IT environment and make up a plan for further actions. As a result, you’ll get a reliable, secure, and stable AWS system. Besides, our clients can receive a 30% discount on AWS hosting.

9 out of 10 customers have been using our services for many years. Thus, we have been cooperating with some of our clients since 2010. Our average project duration is 7 years. We work according to industry SLA with quick reaction times and issue fixes. resulting in 100% of incidents resolved.

Infrastructure security is our priority. Our team ensures the use of proven technologies and security standards. IT-Magic is a rare AWS service provider that sets up a firewall inside your infrastructure. We also follow the list of OWASP. Your internal data is secure because our team follows all policies and has security training sessions.