Once you decide to cooperate with an IT infrastructure solutions provider, a specific process could help you choose the most professional and trustworthy vendor. The first step involves the decision of whether you hire DevOps and IT engineers in-house, hire a local team, or outsource your IT tasks.
The last two options allow you to save costs and receive greater flexibility, while with an in-house team, you can control all the processes yourself. Generally, the tendency in the 21st century dictates that most companies outsource their IT operations offshore since there are lots of professional teams at reasonable prices.
You can find your entrusted IT infrastructure services provider via Google Search, on listing sites, like Clutch and GoofFirms, that review these IT teams, and even on freelance platforms like Upwork, Freelancer, etc.
You can evaluate your potential company by studying information on their website, social networks, and via other mentions. Then, check out their experience - years on the market, expertise in IT infrastructure services in their portfolio and client reviews, tech specialization, processes, tech capacity and capabilities, and so on. You can create an RFP (Request for Proposal) document and fill out the information per team so that you can easily compare them.
Once you select 2-5 teams, you can start contacting them. It is essential to assess the involvement, communication, communication, and clarity of the process during personal contact. During the initial phase, pay attention to how the IT vendor adds value and explores your business goals and tasks.
As well, you can come up with questions connected with the internal processes, methodologies, SLA, how the team reacts to critical issues, ongoing support, and so on.