Once your company requires IT infrastructure support and wants to delegate tech tasks to a vendor, it is vital to select a qualified team.
There are a few options you may choose from - hire DevOps employees in-house, outsource your IT tasks to local or offshore teams, or hire a DevOps professional on freelance. It is worth mentioning that IT outsourcing is the most selected model by most companies due to reduced costs, higher flexibility, and access to top expertise.
Any way about it, it is essential to pay attention to a vendor’s involvement and flow of communication during the initial steps in your communication. You may find a suitable IT infrastructure support service provider via Google search, on listing platforms like Clutch, SoftwareWorld, or freelance platforms like Upwork.
Within the first stage of the IT vendor selection process, study information about their websites, their expertise in supporting IT infrastructure based on their portfolio, tech specialization and capabilities, client testimonials, etc. You may come up with a list of questions and create an RFP (Request for Proposal) document. When contacting teams and DevOps specialists, fill out the necessary information so that you can quickly analyze data and compare vendors.
It is worth mentioning that during the first steps in any cooperation, pay attention to how a team adds value to your business, the ways it tries to optimize and reduce the organization’s expenditures, practices applied for security and risks matters, and how the team understands the business goals.