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AWS Managed Services

IT-Magic is a professional AWS managed service provider. Choosing managed AWS services is the most brilliant way for business owners to ensure constant uptime for their digital product and obtain enterprise-grade security in the cloud. Proper AWS setup and configuration is the first step to maximizing your cloud resource efficiency and increasing productivity. All further work aims to ensure the smooth operation of the system while you are busy with your direct business activities.
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Managed AWS services by IT-Magic

As a certified and trusted AWS advanced consulting partner, our company leverages the benefits of AWS management services to deliver the value you need. Our AWS managed services list capabilities start with AWS cloud strategy design and setup, and continue on to ongoing cloud support and optimization.

Toolkit for AWS managed services

AWS Toolkit

DevOps Toolkit

SysOps Toolkit

EC2 icon EC2
EKS icon EKS
ECS icon ECS
ECR icon ECR
RDS icon RDS
Aurora icon Aurora
WorkSpaces icon WorkSpaces
CloudFront icon CloudFront
S3 icon S3
DMS icon DMS
IAM icon IAM
CloudWatch icon CloudWatch
Route53 icon Route53
SQS icon SQS
WAF icon WAF
Lambda icon Lambda
DynamoDB icon DynamoDB
Beanstalk icon Beanstalk
Lightsail icon Lightsail
CodeDeploy icon CodeDeploy
CodePipeline icon CodePipeline
Backup icon Backup
Elasticsearch icon Elasticsearch
ElastiCache icon ElastiCache
VPC icon VPC

Containerization:

Kubernetes icon Kubernetes
Docker icon Docker
Docker Swarm icon Docker Swarm
LXC icon LXC
AWS ECS icon AWS ECS

Infrastructure-as-a-Code:

Ansible icon Ansible
Terraform icon Terraform
Puppet icon Puppet

Programming languages:

Python icon Python
Bash icon Bash

CI/CD:

Jenkins icon Jenkins
GitLab CI icon GitLab CI
Bitbucket icon Bitbucket
Bamboo icon Bamboo

Monitoring:

Tideways icon Tideways
Prometheus/
Grafana icon Prometheus/Grafana
NewRelic icon NewRelic

Databases:

PostgreSQL icon PostgreSQL
MySQL icon MySQL

Operating systems:

Linux icon Linux

Web servers:

Apache icon Apache
Nginx icon Nginx

PCI DSS and HIPAA Certification:

PCI DSS icon PCI DSS
HIPAA Certification icon HIPAA Certification

Data Collection & Analysis:

ElasticSearch icon ElasticSearch
Kibana icon Kibana
Grafana icon Grafana
Logstash icon Logstash
Fluentd icon Fluentd

Caching and load-balancing:

CDN networks icon CDN networks
Redis icon Redis
Squid icon Squid
Haproxy icon Haproxy
Nginx icon Nginx
AWS ELB icon AWS ELB
Memcached icon Memcached

Developer support:

Java icon Java
Python icon Python
PHP icon PHP
JS and related frameworks icon JS (and related frameworks)
C/C++ icon C/C++

Featured managed AWS cloud projects

The IT-Magic team provides a comprehensive list of managed AWS services to deliver value to our clients. Our mission lies in creating a competitive edge based on improved services, operations, and resource optimization. Based on our 10+ years of experience, we have made lots of successful AWS-based solutions.

Benefits of AWS managed services by IT-Magic

Once you address the IT-Magic team with a request for managed AWS services, you will get the benefits of saved time and money, enhanced performance, and higher flexibility. Essentially, you will receive a partner with 10+ years of tech experience and knowledge. Let us take care of your AWS-based infrastructure and its 24/7 support, monitoring, and optimization.
Focus on business growth icon

Focus on business growth

You stand to lose valuable time designing and implementing a secure and fault-tolerant IT system and maintaining and supporting its daily operations. Simply outsource these tasks and AWS management to our team and instead focus on the key activities of developing your products, business, marketing, sales, and strategy.

Reduce risks icon

Reduce risks

IT infrastructure can fail at any time if there is not a dedicated AWS managed services provider who not only monitors, but prevents potential failures. In addition, in the event of a system crash, you can be sure that we will resolve it in a matter of minutes and that your business will not suffer from colossal losses due to hours of downtime.

Achieve operational stability icon

Achieve operational stability

Our team is directed to help your business operate in a super stable, safe, secure, and predictable environment. Within our DevOps and managed AWS services, we use only proven and mature tech stacks, tools, approaches, and protocols for the greatest outcome in your AWS system working 24/7 and handling peak loads and traffic changes.

Save time and money icon

Save time and money

The greatest benefit of entrusting AWS managed services to us is a considerable reduction in IT expenditures and the ability to concentrate more on business strategy. With an Amazon Web Services partner like IT-Magic, you will get an optimized AWS-based environment resulting in greater cost-efficiency.

Searching for an experienced AWS managed service provider?

Get in touch with us for an introductory conversation. Our experts can recommend the best flow and usage of existing AWS resources and further system growth and optimization.

Bulletproof AWS managed services SLA

With the help of our AWS management services, we can empower your organization with cost-effective, top-notch performance and secure tech resources. We can help with daily operations under the industry-leading SLA covered in our agreement, namely:

5 minutes

Reaction time to an emergency phone call

100%

Of incidents solved within our SLA

0.5 hours

Emergency incident resolution time

from

8/5

Service time

to

24/7

Why choose IT-Magic as an AWS managed service provider?

We not only deliver standard managed AWS services, but also focus on adding value to each of our clients. We provide an AWS solution based on the client’s exact needs and cover all business requirements.

AWS certified

IT-Magic is a certified AWS advanced consulting partner. We know how to accelerate your digital transformation efforts with managed AWS services. We devote a significant amount of time to education and constantly update our understanding of Amazon Web Services. IT-Magic utilizes AWS on a daily basis, so we are sure we can cover all your business needs quickly and efficiently.

AWS solutions provided for 100+ projects

IT-Magic has been providing AWS solutions since 2010. During all these years, we have worked with businesses of various sizes and from all industries. We have built so many AWS infrastructures that there is probably nothing left that we don't know about the AWS cloud. In addition, as a trusted AWS partner, we now have an opportunity to learn from top-notch AWS architects directly.

Industry-leading SLA & 24/7 emergency support

Once you address us for AWS managed services, you will get prompt feedback on your tickets or emergency calls on the system issues within 5 minutes under the industry-leading SLA. We can resolve your critical business issues in 30 minutes when you choose our team to provide 24/7/365 support to your AWS infrastructure.

Handling >800TB of traffic for one project per month

As mentioned earlier, our team covers managed AWS services and ensures AWS system operation under any load and at peak times during sale periods, on Black Friday, etc. For instance, for just one project, we manage over 800TB of traffic each month. This system has 99.99% uptime and 0.01s response time and performance is great.

Fourteen years - the average experience of our IT specialists

All of our DevOps and AWS experts have 14 years of experience, on average. This means that you will receive AWS managed services from top specialists at the middle or senior level. As well, we ensure cost-efficiency in our service because we allocate senior experts to critical, fundamental tasks, and everyday work is performed by mid-level professionals.

Security of your clients data

In line with top-notch managed AWS services, we ensure that your corporate data and your clients' data will stay under high-end protection. We utilize the best practices, industry-leading approaches, and protocols in security for information exchange, channel encryptions, and intranet safeguards. In addition, all of our employees complete regular lie detector tests to guarantee data preservation.

Free security and budget-saving audits

Our team provides initial client consultations for free in order to build trust and cooperation with regard to our AWS managed services. We will study your existing AWS infrastructure and account, or a solution based on any other cloud, in greater detail and report on a plan of migration to AWS, possible system improvements, cost-optimization, and can provide a security audit with enhancements.

Seven years - average project duration

We believe in building long-term, honest relationships with our clients since this approach results in the best outcome for both parties. We can start our cooperation by setting up an AWS-based cloud system from scratch in anywhere from 2 weeks to 3 months based on direct business necessities. Note that 9 out of 10 clients have worked with IT-Magic for years and many have been with us since 2010.

One of our engineers can replace 20 full-time admins

Around 60 employees worked in the system administration department on one of the projects we previously managed for a large retailer. Despite this, the site regularly experienced system crashes. Our team, represented by 3 only engineers, moved the project’s infrastructure from on-premises to AWS and made it scalable. At this time, IT-Magic still ensures flawless system performance with managed AWS services.

Top IT-Magic staff who provide managed AWS services

Alexander Abgaryan

Artem Marakhovskyi

Artem Yefimov

Yevhenii Novikov

Viacheslav Butacov

Dmytro Zhyvotovskyi

FAQ

Outsourcing is a common practice that allows a sub-contracted vendor to cover your AWS managed services from remote locations. The advantages of outsourcing AWS-based infrastructure support involve streamlining internal workflow and saving considerable time and money. By outsourcing, it is then possible for you to concentrate on core activities and business and delegate all tech work to the entrusted AWS managed services provider.

Ukraine and Poland are among the top IT outsourcing destinations. For example, the hourly rates for AWS services in this country is around $50-70 per hour, which is 40-60% lower for the same services in Western Europe or the USA.

Ukraine and Poland have an excellent price-quality ratio allowing you to save on your IT budget. The Ukrainian market also has enough DevOps experts with 15+ years of experience to cover any business need including risk management, security enhancements, cloud migration, and other optimizations. Thus, our team recommends that you consider outsourcing AWS managed services, so feel free to contact us for more information.

To choose a suitable vendor for Amazon managed services, consider evaluating points like tech capacities and expertise, years on the market, former clients, portfolio, communication skills, general presence, etc.

You should study the internet and listing platforms like Clutch and ITFirms and select 4-5 teams for direct communication. Then, you can create an RFP (request for proposal) document that includes metrics by which you will compare all the selected teams. The list of metrics should consist of rates, relevant capabilities, tech specialization, references, level of involvement in the process, and the willingness to deliver added value to your task.

Thus, create a list of questions on distinct aspects that will help select a suitable company to outsource AWS management. For example, ask about work processes, their transparency, and how they treat client data in terms of security, ability to deliver complex solutions, information about tech specialists in the team, and more.

At IT-Magic, we cover any AWS-based request from the client regardless of whether it is a basic infrastructure setup or a complex solution for enterprises. We deliver managed AWS services at reasonable prices and are always aiming for cost-optimization to cut your expenses and remove unused resources.

Nine out of 10 clients have cooperated with IT-Magic for an average of 7 years with complexly-managed AWS. To prove our expertise and build initial contact, we offer free security and general audits of your existing AWS infrastructure with further advice on improvements. Please note that as our client you could receive a 30% discount on AWS hosting.

The AWS managed services we offer include well-defined support packages, prices, and prescribed SLA. All of the issues we have addressed have been resolved under SLA with emergency call feedback in around 5 minutes and critical issue resolution within 30 minutes. At your request, we can customize your package and can allocate top professionals.

Lastly, we prioritize security and safety, and work with the latest standards and approaches, follow the OWASP list, and our AWS specialists complete security training regularly. It is worth mentioning that we are among the few minor companies that set up firewalls inside your system. As well, to keep your corporate data safe, all of our professionals complete polygraph tests.

We want to build a long-term and trusting relationship with clients, as this approach results in top achievements for both sides. We can deliver a free tech audit related to system security and check your current AWS account to credit our professionalism. Then, you will get a detailed report on possible improvements.

Consulting is the first step in our AWS managed services. Here, our specialists study your existing system and business requirements in order to offer the most optimal solution. As a result, we will finalize a strategy with a specific plan of action.

Once the consulting stage is complete, we will define the necessary set of AWS-related services to achieve the best outcome including AWS migration, AWS setup, AWS cloud optimization, AWS deployment and orchestration, ongoing management and security, and much more. We follow the industry standards and sign NDA and SLA agreements accordingly.

Looking for a dedicated AWS managed services provider?

Contact IT-Magic now and receive a qualified consultation regarding your AWS-based systems for free. We can become your AWS management partner to help you manage and optimize your existing AWS infrastructure or set up an IT system from scratch.
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