Remote infrastructure management services
With our RIM services, your AWS infrastructure management, including its databases, storage, hosting, networks, servers, web and mobile-based apps, and digital services, will be in good hands. In addition, your business will be enabled with top performance, security, and stability 24/7 provided remotely by the IT-Magic team.
ITMagic
Remote infrastructure management services by IT-Magic
We help organizations better control their AWS infrastructure, ensure the coordination of complex systems, unity and stability across its elements, and make maintenance easier.
AWS infrastructure from scratch
As part of our remote infrastructure management services, you will receive a team that can create your AWS environment from scratch. The services include AWS infrastructure design, setup, configuration, and improvements to match with organizational daily tasks and further objectives of scalability. Our team works with AWS to cover the needs of computing, networking, and storage, and to make your IT infrastructure highly available.
Migration to AWS
If you're not completely satisfied with your existing IT system, we suggest considering AWS as a solution. Within our RIM services, we offer infrastructure migration to the AWS cloud from either
on-premises or other clouds. Our team can create a migration plan tailored to your business needs, enabling a smooth transition to the AWS cloud and providing your business with advanced technological capabilities.
on-premises or other clouds. Our team can create a migration plan tailored to your business needs, enabling a smooth transition to the AWS cloud and providing your business with advanced technological capabilities.
AWS infrastructure support
We can support your AWS environment completely, from 24/7 system monitoring to controlling the performance of web and mobile apps to eliminate any potential issues and remove existing issues immediately. We will ensure stability, security, and the seamless operation of your AWS infrastructure. With our remote infrastructure management services, you can focus on your strategic tasks and count on us at all times.
AWS infrastructure security
We can take care of your AWS infrastructure remotely and eliminate cyberattacks, malicious files, hackings, and other threats that could influence its security. We apply industry-level security standards, encryption protocols, and up-to-date approaches within our RIM services. Note that we will set up a firewall inside your AWS infrastructure while only 1 out of 10 companies provide this service.
AWS DevOps services
As part of our remote infrastructure management services, we offer assistance with your web and/or mobile app development. Our
well-established DevOps practices enable us to quickly provide deployment environments that meet your developers' requirements. Furthermore, we ensure a smooth user experience by updating your apps to the latest version in the production stage without causing any downtime. This can boost brand loyalty and profits for your business.
well-established DevOps practices enable us to quickly provide deployment environments that meet your developers' requirements. Furthermore, we ensure a smooth user experience by updating your apps to the latest version in the production stage without causing any downtime. This can boost brand loyalty and profits for your business.
AWS consulting services
Within our remote infrastructure management services, IT-Magic can assist in finding the optimal AWS solution for your business. Consider utilizing our AWS consulting during which we will dive deep into your business, learn its requirements, analyze your current system, if any, and make up a comprehensive plan for AWS solution implementation. Our consulting services are backed by our 10+ years of experience and good knowledge of AWS.
Kubernetes support
Amazon EKS (Kubernetes) is a highly dependable tool for container orchestration. As a part of our RIM services, we provide Kubernetes support to advise you on the advantages of this tool, demonstrate how it can be used in your AWS infrastructure, and seamlessly integrate it into your system. Many businesses worldwide, including some of our satisfied customers, already use EKS for improved scalability, performance, automation, and deployment speed.
Load and performance testing & optimization
Once you are collaborating with the IT-Magic team, you will attain superior analysis of your AWS system performance and operation, resulting in the efficient optimization of your computing resources. Along with our RIM services, we conduct load and performance testing and can evaluate a system across different aspects like speed, reliability, and stability from different angles and under different loads.
As part of our remote infrastructure management services, you will receive a team that can create your AWS environment from scratch. The services include AWS infrastructure design, setup, configuration, and improvements to match with organizational daily tasks and further objectives of scalability. Our team works with AWS to cover the needs of computing, networking, and storage, and to make your IT infrastructure highly available.
Read more ⇁
Read more ⇁
If you're not completely satisfied with your existing IT system, we suggest considering AWS as a solution. Within our RIM services, we offer infrastructure migration to the AWS cloud from either on-premises or other clouds. Our team can create a migration plan tailored to your business needs, enabling a smooth transition to the AWS cloud and providing your business with advanced technological capabilities.
Read more ⇁
Read more ⇁
We can support your AWS environment completely, from 24/7 system monitoring to controlling the performance of web and mobile apps to eliminate any potential issues and remove existing issues immediately. We will ensure stability, security, and the seamless operation of your AWS infrastructure. With our remote infrastructure management services, you can focus on your strategic tasks and count on us at all times.
Read more ⇁
Read more ⇁
We can take care of your AWS infrastructure remotely and eliminate cyberattacks, malicious files, hackings, and other threats that could influence its security. We apply industry-level security standards, encryption protocols, and up-to-date approaches within our RIM services. Note that we will set up a firewall inside your AWS infrastructure while only 1 out of 10 companies provide this service.
Read more ⇁
Read more ⇁
As part of our remote infrastructure management services, we offer assistance with your web and/or mobile app development. Our well-established DevOps practices enable us to quickly provide deployment environments that meet your developers' requirements. Furthermore, we ensure a smooth user experience by updating your apps to the latest version in the production stage without causing any downtime. This can boost brand loyalty and profits for your business.
Read more ⇁
Read more ⇁
Within our remote infrastructure management services, IT-Magic can assist in finding the optimal AWS solution for your business. Consider utilizing our AWS consulting during which we will dive deep into your business, learn its requirements, analyze your current system, if any, and make up a comprehensive plan for AWS solution implementation. Our consulting services are backed by our 10+ years of experience and good knowledge of AWS.
Read more ⇁
Read more ⇁
Amazon EKS (Kubernetes) is a highly dependable tool for container orchestration. As a part of our RIM services, we provide Kubernetes support to advise you on the advantages of this tool, demonstrate how it can be used in your AWS infrastructure, and seamlessly integrate it into your system. Many businesses worldwide, including some of our satisfied customers, already use EKS for improved scalability, performance, automation, and deployment speed.
Read more ⇁
Read more ⇁
Once you are collaborating with the IT-Magic team, you will attain superior analysis of your AWS system performance and operation, resulting in the efficient optimization of your computing resources. Along with our RIM services, we conduct load and performance testing and can evaluate a system across different aspects like speed, reliability, and stability from different angles and under different loads.
Read more ⇁
Read more ⇁
Work with a certified AWS Advanced Consulting Partner
Featured projects
With the IT-Magic team, you can get all the related benefits of remote infrastructure management and financial and technical optimization. Our team treats every case and client as unique and delivers just the solution needed. We utilize only mature tools, technology, and tech approaches so that we are not experimenting at the expense of the client. We are directed to build trustworthy relationships based on clear communication and processes. This approach facilitates businesses with the most remarkable outcomes.
gamers handled daily
50M+
This game-producing company contacted the IT-Magic team with the request of remote infrastructure management for AWS. We helped set up their AWS infrastructure in a highly protected, cost-efficient, stable manner. This resulted in our long-term cooperation, which has allowed Ubisoft to focus on direct business tasks like game development and marketing.
Ubisoft
Event Decor Direct
This event and wedding decor marketplace is a top US-based store that outsourced remote infrastructure management to the IT-Magic team. We designed an AWS-based IT environment from scratch that now handles over 20-times the traffic during sale seasons and marketplace uptime increased from 96% to 99.99%.
416%
revenue growth
MAKEUP
The leading online cosmetics store in Europe addressed our team for remote infrastructure management services in 2010. As of now, we have been cooperating for more than 10 years and support the website’s 99.99% uptime, handle peak loads, and facilitate top-notch performance of their AWS-based system.
820TB
OF traffic handled monthly
This game-producing company contacted the IT-Magic team with the request of remote infrastructure management for AWS. We helped set up their AWS infrastructure in a highly protected, cost-efficient, stable manner. This resulted in our long-term cooperation, which has allowed Ubisoft to focus on direct business tasks like game development and marketing.
50M+
gamers handled daily
50M+
gamers handled daily
This event and wedding decor marketplace is a top US-based store that outsourced remote infrastructure management to the IT-Magic team. We designed an AWS-based IT environment from scratch that now handles over 50-times the traffic during sale seasons and marketplace uptime increased from 96% to 99.99%.
416%
revenue growth
416%
revenue growth
The leading online cosmetics store in Europe addressed our team for remote infrastructure management services in 2010. As of now, we have been cooperating for more than 10 years and support the website’s 99.99% uptime, handle peak loads, and facilitate top-notch performance of their AWS-based system.
820TB
traffic handled monthly
820TB
traffic handled monthly
Benefits of remote infrastructure management by IT-Magic
With our RIM services, you can delegate the responsibilities and headache of managing and monitoring your IT assets. As a result, you receive 99.99% service uptime, 24/7 support, constant tech advancements, flexibility, and reduced costs - you also gain the value of customized infrastructure services according to business needs at a reasonable price.
Basically, once you assign your IT operations to a remote team, you obtain a stable working AWS system. This way, you do not have to worry about technical issues and can instead spend more time on business growth. Focus on strategy-related tasks and hand over tech activities to us so that we can keep them running
Simplicity
Get outstanding results with the help of the remote IT-Magic team compared with an in-house team due to our vast experience with AWS. We treat our clients right, utilize a similar level of involvement, and customize our services to ensure the stable operation of AWS infrastructure whether it is for a startup or an ultra-high-load project.
Reliability
Teams that provide remote infrastructure management services have 30-50% lower rates than in-house teams where you pay fixed salaries. You can save up to 75% of your expenses and receive the same level of service and results by giving IT-Magic management of your AWS infrastructure remotely.
Cost savings of up to 75%
Want to receive top-notch expertise in remote infrastructure management?
You are always welcome to contact us and get a free consultation call with our certified AWS professionals to get answers and feedback regarding your IT environment advancement.
Why choose AWS from among other cloud platforms
Operational stability
AWS allows us to provide customized solutions that will cater to your technical and business requirements. We will implement cutting-edge security measures, DevOps methodologies, and AWS tools and services that will deliver the best possible business outcomes together.
Faster app delivery
Leveraging the power of AWS allows you to expedite the time-to-market for new app features by up to 40%, while maintaining a consistent level of application stability. Furthermore, due to the multiple geographic regions AWS is present in, your app can be effortlessly accessed by users worldwide.
Risk reduction
With AWS, you can enjoy uptime of up to 99.99% and system response time as low as 0.01s. By setting up and supporting your AWS infrastructure correctly, you can avoid losses in revenue and security threats to your system and ensure that your system remains stable and reliable at all times.
Cost reduction by up to 75%
By implementing appropriate configurations in AWS, it is feasible to achieve substantial reductions in infrastructure expenses. AWS provides excellent cost-saving plans and other opportunities which can be advised by a proficient AWS consultant. As our client, you can save up to 30% on AWS resources.
Reliable foundation for rapid innovation
Through its ever-evolving services, AWS presents opportunities for driving continuous innovation and transformation in your system. By utilizing AWS, you can incorporate and leverage advanced technologies such as Artificial Intelligence, IoT, and Machine Learning.
Increased agility and staff productivity
By utilizing AWS, you can increase the productivity of your software development team by up to 60%. AWS supports various programming languages, operating systems, and databases, thereby eliminating the need for modifying or transitioning your tech stack if you decide to migrate to AWS.
Improved security
AWS has many best practices and security guidelines by utilizing which you can optimize the advantages of their security tools. With appropriate configurations, your AWS infrastructure can attain full compliance with HIPAA, PCI DSS, and NIST standards.
Quick scalability
AWS enables your system to scale automatically, both vertically and horizontally, in response to real-time demands. With no scalability limits, you can expand your system at your own pace while also reducing costs by paying solely for the resources that you utilize.
Rich set of mature tools and resources
AWS offers an extensive array of tools, services, and features that cater to every business requirement. These tools have undergone testing in practice and are highly effective. By adhering to AWS best practices while implementing these tools, you can get optimal infrastructure performance.
AWS allows us to provide customized solutions that will cater to your technical and business requirements. We will implement cutting-edge security measures, DevOps methodologies, and AWS tools and services that will deliver the best possible business outcomes together.
Leveraging the power of AWS allows you to expedite the time-to-market for new app features by up to 40%, while maintaining a consistent level of application stability. Furthermore, due to the multiple geographic regions AWS is present in, your app can be effortlessly accessed by users worldwide.
With AWS, you can enjoy uptime of up to 99.99% and system response time as low as 0.01s. By setting up and supporting your AWS infrastructure correctly, you can avoid losses in revenue and security threats to your system and ensure that your system remains stable and reliable at all times.
By implementing appropriate configurations in AWS, it is feasible to achieve substantial reductions in infrastructure expenses. AWS provides excellent cost-saving plans and other opportunities which can be advised by a proficient AWS consultant. As our client, you can save up to 30% on AWS resources.
Through its ever-evolving services, AWS presents opportunities for driving continuous innovation and transformation in your system. By utilizing AWS, you can incorporate and leverage advanced technologies such as Artificial Intelligence, IoT, and Machine Learning.
By utilizing AWS, you can increase the productivity of your software development team by up to 60%. AWS supports various programming languages, operating systems, and databases, thereby eliminating the need for modifying or transitioning your tech stack if you decide to migrate to AWS.
AWS has many best practices and security guidelines by utilizing which you can optimize the advantages of their security tools. With appropriate configurations, your AWS infrastructure can attain full compliance with HIPAA, PCI DSS, and NIST standards.
AWS enables your system to scale automatically, both vertically and horizontally, in response to real-time demands. With no scalability limits, you can expand your system at your own pace while also reducing costs by paying solely for the resources that you utilize.
AWS offers an extensive array of tools, services, and features that cater to every business requirement. These tools have undergone testing in practice and are highly effective. By adhering to AWS best practices while implementing these tools, you can get optimal infrastructure performance.
Remote infrastructure management service options
We monitor and manage AWS infrastructures for startups, SMBs, and enterprise clients. We deliver and customize our remote infrastructure management services, including database, networks, storage, security, servers, and all related IT services according to their needs.
Enterprise AWS infrastructure support
Over the course of 10 years, we have worked with a few enterprise clients and delivered customized AWS infrastructure solutions and RIM services. We will ensure that your complex IT systems stay protected and stable under traffic changes and peak loads daily by applying mature AWS and DevOps technologies, approaches, protocols, etc.
AWS infrastructure support for SMBs
Companies that are growing require daily support in IT operations and our remote infrastructure management services can help with this. We will ensure your tech stability, security, and performance while you focus on strategic business tasks. With our support, you will receive end-to-end communication, easy data exchange, video conferencing, scalable web and mobile app products, etc.
Fintech & ecommerce IT support
We deliver customized RIM services in a range of industries, especially in the fintech and eсommerce fields. You can count on us for ongoing maintenance, updating, and the security of marketplaces, online stores, web and mobile apps, and IT systems in logistics and inventory. We can also support IT operations in banking and transactions, etc.
Support for applications in AWS
In the 21st century, any business requires an online presence via web and/or mobile-based applications in order to deliver their value proposition to customers. With our remote infrastructure management services, you can be sure that your IT assets will work smoothly, are up to date, and deliver a great end-user experience.
Ongoing AWS infrastructure support
The IT-Magic team is directed to build trustworthy and long-term relationships. We have been cooperating with a few clients for more than 10 years. We deliver complete and ongoing remote infrastructure management services to meet your demands, match internal processes, and cover IT assets for years.
One-time AWS infrastructure support
We believe that everyone should have access to top-quality RIM services. We can provide one-time services like AWS consulting, tech audits, security audits, compliance assessments, load and performance testing, etc. If you just started your business, we can help with AWS infrastructure design and setup, AWS migration, and further optimization, and improvement.
AWS allows us to provide customized solutions that will cater to your technical and business requirements. We will implement cutting-edge security measures, DevOps methodologies, and AWS tools and services that will deliver the best possible business outcomes together.
Leveraging the power of AWS allows you to expedite the time-to-market for new app features by up to 40%, while maintaining a consistent level of application stability. Furthermore, due to the multiple geographic regions AWS is present in, your app can be effortlessly accessed by users worldwide.
With AWS, you can enjoy uptime of up to 99.99% and system response time as low as 0.01s. By setting up and supporting your AWS infrastructure correctly, you can avoid losses in revenue and security threats to your system and ensure that your system remains stable and reliable at all times.
By implementing appropriate configurations in AWS, it is feasible to achieve substantial reductions in infrastructure expenses. AWS provides excellent cost-saving plans and other opportunities which can be advised by a proficient AWS consultant. As our client, you can save up to 30% on AWS resources.
Through its ever-evolving services, AWS presents opportunities for driving continuous innovation and transformation in your system. By utilizing AWS, you can incorporate and leverage advanced technologies such as Artificial Intelligence, IoT, and Machine Learning.
By utilizing AWS, you can increase the productivity of your software development team by up to 60%. AWS supports various programming languages, operating systems, and databases, thereby eliminating the need for modifying or transitioning your tech stack if you decide to migrate to AWS.
AWS has many best practices and security guidelines by utilizing which you can optimize the advantages of their security tools. With appropriate configurations, your AWS infrastructure can attain full compliance with HIPAA, PCI DSS, and NIST standards.
AWS enables your system to scale automatically, both vertically and horizontally, in response to real-time demands. With no scalability limits, you can expand your system at your own pace while also reducing costs by paying solely for the resources that you utilize.
AWS offers an extensive array of tools, services, and features that cater to every business requirement. These tools have undergone testing in practice and are highly effective. By adhering to AWS best practices while implementing these tools, you can get optimal infrastructure performance.
Why do clients choose us?
At IT-Magic, we speak the language of tech solutions that are in line with financial advantages for the client's company. We do not experiment at the client’s expense, but instead employ
time-tested solutions and tools used in remote infrastructure management. We are supporters of transparent communication and building long-term relationships with our clients.
time-tested solutions and tools used in remote infrastructure management. We are supporters of transparent communication and building long-term relationships with our clients.
AWS certified
IT-Magic is a certified AWS advanced consulting partner. With our remote infrastructure management services at hand, you will obtain smooth, fast, and seamless performance in your AWS environment. We will protect your business from revenue losses and other risks by ensuring 99.99% fault tolerance and not more than 0.01s response time for your system.
AWS solutions provided for 100+ projects
We build honest relationships with clients and treat every request equally. You will obtain the same approach, attitude, and access to our 10+ years of experience. We provide the necessary AWS solutions and remote infrastructure management services for businesses of any size, be it a startup or an enterprise with 1M+ daily requests.
Industry-leading SLA & 24/7 emergency support
Once you need 24/7 support, you will receive remote infrastructure management services in a timely and suitable way. IT-Magic operates under standardized SLA with 100% of incidents resolved. We answer emergency calls within 5 minutes and solve
business-related problems in under 30 minutes.
business-related problems in under 30 minutes.
Handling >800TB of traffic each month for one project
Within our RIM services, we set up, monitor, and support your AWS infrastructure in a way that will best handle traffic rises, peak loads within sale seasons, and much more. Our service provisions can result in your system managing over 800TB of traffic per month while keeping everything stable and performing well.
The average experience of IT specialists - 14 years
Once we are delivering our remote infrastructure management services, we can also manage and optimize your IT expenditures. We delegate only complex and critical tech tasks to senior DevOps engineers for outstanding results and task all secondary functions to the mid-level professionals. We do not employ junior specialists.
Customer data security
Our team utilizes industry-level security standards, protocols, and methods to keep your customers’ data secure within our services. We learn about security continuously and sharpen our professional skills every day. In addition, all IT-Magic employees undergo regular lie detector testing to ensure that there are no data leaks from your systems.
Free security and
budget-saving audits
As a part of our remote infrastructure management services, we conduct a security audit for free in order to provide top-quality security support for your IT environments. Initially, we analyze your systems and AWS accounts to match your tech and business needs and create a report with security improvement and cost optimization opportunities.
Average project duration - 7 years
It is worth mentioning that 9 out of 10 clients have worked with IT-Magic for over 7 years and ended up completely handing over all of their IT operations to us. The majority of them started our cooperation with AWS infrastructure design and setup from scratch and continued it with ongoing IT maintenance and support within our RIM services.
One of our engineers can replace 20 full-time admins
By deploying a team of just three AWS engineers from our IT-Magic staff, we were able to efficiently tackle recurring issues for a particular client that had previously required an entire department of 60 system administrators. Thanks to our team's high level of expertise and RIM services, we are able to complete tasks more quickly, saving the client both money and resources.
IT-Magic is a certified AWS advanced consulting partner. With our remote infrastructure management services at hand, you will obtain smooth, fast, and seamless performance in your AWS environment. We will protect your business from revenue losses and other risks by ensuring 99.99% fault tolerance and not more than 0.01s response time for your system.
We build honest relationships with clients and treat every request equally. You will obtain the same approach, attitude, and access to our 10+ years of experience. We provide the necessary AWS solutions and remote infrastructure management services for businesses of any size, be it a startup or an enterprise with 1M+ daily requests.
Once you need 24/7 support, you will receive remote infrastructure management services in a timely and suitable way. IT-Magic operates under standardized SLA with 100% of incidents resolved. We answer emergency calls in 5 minutes and solve business-related problems in under 30 minutes.
Within our RIM services, we set up, monitor, and support your AWS infrastructure in a way that will best handle traffic rises, peak loads within sale seasons, and much more. Our service provisions can result in your system managing over 800TB of traffic per month while keeping everything stable and performing well.
Once we are delivering our remote infrastructure management services, we can also manage and optimize your IT expenditures. We delegate only complex and critical tech tasks to senior DevOps engineers for outstanding results and task all secondary functions to the mid-level professionals. We do not employ junior specialists.
Our team utilizes industry-level security standards, protocols, and methods to keep your customers’ data secure within our services. We learn about security continuously and sharpen our professional skills every day. In addition, all IT-Magic employees undergo regular lie detector testing to ensure that there are no data leaks from your systems.
As a part of our remote infrastructure management services, we conduct a security audit for free in order to provide top-quality security support for your IT environments. Initially, we analyze your systems and AWS accounts to match your tech and business needs and create a report with security improvement and cost optimization opportunities.
It is worth mentioning that 9 out of 10 clients have worked with IT-Magic for over 7 years and ended up completely handing over all of their IT operations to us. The majority of them started our cooperation with AWS infrastructure design and setup from scratch and continued it with ongoing IT maintenance and support within our RIM services.
By deploying a team of just three AWS engineers from our IT-Magic staff, we were able to efficiently tackle recurring issues for a particular client that had previously required an entire department of 60 system administrators. Thanks to our team's high level of expertise and RIM services, we are able to complete tasks more quickly, saving the client both money and resources.
Our top AWS experts for remote infrastructure management services
Alexander Abgaryan
Dmytro Zhyvotovskyi
Artem Marakhovskyi
Artem Yefimov
Viacheslav Butacov
Yevhenii Novikov
Founder and CEO of IT-Magic
AWS Certified Solutions Architect
AWS Certified Security Specialist
AWS Certified SysOps Administrator
AWS Certified DevOps Engineer Professional
AWS Certified Solutions Architect
AWS Certified Security Specialist
AWS Certified SysOps Administrator
AWS Certified DevOps Engineer Professional
DevOps Engineer
AWS Technical Accredited Partner
AWS Technical Accredited Partner
Tech Lead
DevOps Engineer
AWS Сertified Cloud Practitioner
DevOps Engineer
AWS Сertified Cloud Practitioner
Project Manager
AWS Sales Accredited Partner
AWS Technical Accredited Partner
AWS Sales Accredited Partner
AWS Technical Accredited Partner
DevOps Engineer
Microsoft Certified Associate
Microsoft Certified Associate
DevOps Engineer
AWS Certified Solutions Architect
AWS Certified Solutions Architect
FAQ
Remote infrastructure management (RIM) is the process of administering and monitoring IT infrastructure and all its components like databases, servers, data centers, storage, web and mobile-based applications, cloud-based services, operating systems, etc., from a distance.
The remote infrastructure management services provided manage and control technology, infrastructure, and data proactively. Businesses can delegate their IT operations to IT providers working worldwide. RIM services also help companies cover the internal needs and needs of their employees and keep everything working across the entire organization.
Remote infrastructure management allows businesses and organizations to deliver more advanced services and an improved user experience to achieve higher sales and revenues. Therefore, the main goal of infrastructure management is to ensure system stability and security by decreasing response times, system downtime, and enabling organization performance and continuity in the long run.
The remote infrastructure management services provided manage and control technology, infrastructure, and data proactively. Businesses can delegate their IT operations to IT providers working worldwide. RIM services also help companies cover the internal needs and needs of their employees and keep everything working across the entire organization.
Remote infrastructure management allows businesses and organizations to deliver more advanced services and an improved user experience to achieve higher sales and revenues. Therefore, the main goal of infrastructure management is to ensure system stability and security by decreasing response times, system downtime, and enabling organization performance and continuity in the long run.
Generally speaking, outsourcing infrastructure management enhances efficiency, cuts costs, speeds up product development, increases flexibility, and allows companies to focus on their core business objectives. Aside from all these benefits, outsourcing IT operations provides companies with top DevOps expertise and professional IT engineers and teams applying mature tech stacks and tools used in remote infrastructure management.
Therefore, if you are looking for an IT solution that optimizes your IT expenditures and want to receive top-notch expertise, then infrastructure management outsourcing is a good option for you. Cost and time savings are just a few of the benefits. Basically, once you find a reliable and professional IT vendor, you can hand over your headache caused by IT operations and tech tasks.
It is worth noting that the outsourcing market is booming and provides an immense number of services, experience, expertise, solutions, etc. In addition, once you outsource to a company from Ukraine or Poland, you can expect to save 30-50% of your budget. This is because hourly rates there are 40-60% lower for similar expertise in Western Europe and the USA. Furthermore, the region has a great price-quality ratio to outsource infrastructure management due to lower tax rates, over 10 years of expertise in outsourcing IT operations, a wide talent pool, access to limited expertise, and much more.
Therefore, if you are looking for an IT solution that optimizes your IT expenditures and want to receive top-notch expertise, then infrastructure management outsourcing is a good option for you. Cost and time savings are just a few of the benefits. Basically, once you find a reliable and professional IT vendor, you can hand over your headache caused by IT operations and tech tasks.
It is worth noting that the outsourcing market is booming and provides an immense number of services, experience, expertise, solutions, etc. In addition, once you outsource to a company from Ukraine or Poland, you can expect to save 30-50% of your budget. This is because hourly rates there are 40-60% lower for similar expertise in Western Europe and the USA. Furthermore, the region has a great price-quality ratio to outsource infrastructure management due to lower tax rates, over 10 years of expertise in outsourcing IT operations, a wide talent pool, access to limited expertise, and much more.
The minute you require remote infrastructure support and want to delegate IT operations, you should start a vendor search and selection process. RIM services providers reduce costs, provide higher flexibility, and facilitate access to top expertise.
You may search for an IT provider via a Google search or via listings sites like Clutch, Manifest, SoftwareWorld, or freelance platforms like Upwork. By filtering providers by region, expertise, and rates, you may have a list of potential vendors. Then, it makes sense to do more profound research and study the company’s portfolio, tech specializations, processes, years of experience, expertise, and also be sure to review client references. This is the first phase of the IT vendor selection process.
In the next stage, you should create a document and a list of questions and start contacting the selected vendors personally. Once you begin contacting IT teams, you can fill out the information so that you can analyze and compare RIM service providers.
It is crucial to focus on how teams are involved in the current state of operations, study business needs, and provide recommendations. Please pay attention to the communication flow, how teams give feedback, and the ways they try to provide value by optimizing IT operations, reducing IT costs, as well as their practices, technologies, and security standards used.
You may search for an IT provider via a Google search or via listings sites like Clutch, Manifest, SoftwareWorld, or freelance platforms like Upwork. By filtering providers by region, expertise, and rates, you may have a list of potential vendors. Then, it makes sense to do more profound research and study the company’s portfolio, tech specializations, processes, years of experience, expertise, and also be sure to review client references. This is the first phase of the IT vendor selection process.
In the next stage, you should create a document and a list of questions and start contacting the selected vendors personally. Once you begin contacting IT teams, you can fill out the information so that you can analyze and compare RIM service providers.
It is crucial to focus on how teams are involved in the current state of operations, study business needs, and provide recommendations. Please pay attention to the communication flow, how teams give feedback, and the ways they try to provide value by optimizing IT operations, reducing IT costs, as well as their practices, technologies, and security standards used.
The IT-Magic team could be an excellent choice for you in providing remote infrastructure management services at reasonable hourly rates. Initially, we start our cooperation with an in-depth business analysis, tech assessment, and study of the client’s objectives and requirements. We deliver a free security audit and evaluate the existing AWS account for cost-optimization. Note that we can get you a discount of 30% for AWS hosting once you are our client.
Further, we design a plan of action to digitally transform your business to match industry standards and comply with all tech requirements. Our processes are settled in a transparent way with regular reports and clear communication. We value long-term relations since we believe trustworthy ties lead to the most remarkable results. As a result, 9 out of 10 clients stay with IT-Magic for at least 7 years.
The remote infrastructure management services we deliver are based on industry-level SLA. Our service package includes the necessary info and prescribed reaction times, costs, and other custom elements you may require in RIM services. Our reaction to emergency calls is within 5 minutes and resolution of critical issues takes around 30 minutes. It is worth mentioning that 100% of all incidents we have addressed have been resolved.
Lastly, security is our priority within remote infrastructure management services. Our services comply with security policies and standards for data storage and encryption. As well, we set up a firewall inside the AWS infrastructure. This approach is applied by only 1 out of 10 other companies. Our DevOps engineers and AWS specialists undergo lie detector tests and up-to-date training in security.
Further, we design a plan of action to digitally transform your business to match industry standards and comply with all tech requirements. Our processes are settled in a transparent way with regular reports and clear communication. We value long-term relations since we believe trustworthy ties lead to the most remarkable results. As a result, 9 out of 10 clients stay with IT-Magic for at least 7 years.
The remote infrastructure management services we deliver are based on industry-level SLA. Our service package includes the necessary info and prescribed reaction times, costs, and other custom elements you may require in RIM services. Our reaction to emergency calls is within 5 minutes and resolution of critical issues takes around 30 minutes. It is worth mentioning that 100% of all incidents we have addressed have been resolved.
Lastly, security is our priority within remote infrastructure management services. Our services comply with security policies and standards for data storage and encryption. As well, we set up a firewall inside the AWS infrastructure. This approach is applied by only 1 out of 10 other companies. Our DevOps engineers and AWS specialists undergo lie detector tests and up-to-date training in security.