Remote infrastructure management services

With our RIM services, your AWS infrastructure management, including its databases, storage, hosting, networks, servers, web and mobile-based apps, and digital services, will be in good hands. In addition, your business will be enabled with top performance, security, and stability 24/7 provided remotely by the IT-Magic team.

Remote infrastructure management services by IT-Magic

We help organizations better control their AWS infrastructure, ensure the coordination of complex systems, unity and stability across its elements, and make maintenance easier.

AWS infrastructure from scratch

As part of our remote infrastructure management services, you will receive a team that can create your AWS environment from scratch. The services include AWS infrastructure design, setup, configuration, and improvements to match with organizational daily tasks and further objectives of scalability. Our team works with AWS to cover the needs of computing, networking, and storage, and to make your IT infrastructure highly available.

Migration to AWS

If you're not completely satisfied with your existing IT system, we suggest considering AWS as a solution. Within our RIM services, we offer infrastructure migration to the AWS cloud from either
on-premises or other clouds. Our team can create a migration plan tailored to your business needs, enabling a smooth transition to the AWS cloud and providing your business with advanced technological capabilities.

AWS infrastructure support

We can support your AWS environment completely, from 24/7 system monitoring to controlling the performance of web and mobile apps to eliminate any potential issues and remove existing issues immediately. We will ensure stability, security, and the seamless operation of your AWS infrastructure. With our remote infrastructure management services, you can focus on your strategic tasks and count on us at all times.

AWS infrastructure security

We can take care of your AWS infrastructure remotely and eliminate cyberattacks, malicious files, hackings, and other threats that could influence its security. We apply industry-level security standards, encryption protocols, and up-to-date approaches within our RIM services. Note that we will set up a firewall inside your AWS infrastructure while only 1 out of 10 companies provide this service.

AWS DevOps services

As part of our remote infrastructure management services, we offer assistance with your web and/or mobile app development. Our
well-established DevOps practices enable us to quickly provide deployment environments that meet your developers' requirements. Furthermore, we ensure a smooth user experience by updating your apps to the latest version in the production stage without causing any downtime. This can boost brand loyalty and profits for your business.

AWS consulting services

Within our remote infrastructure management services, IT-Magic can assist in finding the optimal AWS solution for your business. Consider utilizing our AWS consulting during which we will dive deep into your business, learn its requirements, analyze your current system, if any, and make up a comprehensive plan for AWS solution implementation. Our consulting services are backed by our 10+ years of experience and good knowledge of AWS.

Kubernetes support

Amazon EKS (Kubernetes) is a highly dependable tool for container orchestration. As a part of our RIM services, we provide Kubernetes support to advise you on the advantages of this tool, demonstrate how it can be used in your AWS infrastructure, and seamlessly integrate it into your system. Many businesses worldwide, including some of our satisfied customers, already use EKS for improved scalability, performance, automation, and deployment speed.

Load and performance testing & optimization

Once you are collaborating with the IT-Magic team, you will attain superior analysis of your AWS system performance and operation, resulting in the efficient optimization of your computing resources. Along with our RIM services, we conduct load and performance testing and can evaluate a system across different aspects like speed, reliability, and stability from different angles and under different loads.

Work with a certified AWS Advanced Consulting Partner

Featured projects

With the IT-Magic team, you can get all the related benefits of remote infrastructure management and financial and technical optimization. Our team treats every case and client as unique and delivers just the solution needed. We utilize only mature tools, technology, and tech approaches so that we are not experimenting at the expense of the client. We are directed to build trustworthy relationships based on clear communication and processes. This approach facilitates businesses with the most remarkable outcomes.
gamers handled daily
This game-producing company contacted the IT-Magic team with the request of remote infrastructure management for AWS. We helped set up their AWS infrastructure in a highly protected, cost-efficient, stable manner. This resulted in our long-term cooperation, which has allowed Ubisoft to focus on direct business tasks like game development and marketing.


Event Decor Direct

This event and wedding decor marketplace is a top US-based store that outsourced remote infrastructure management to the IT-Magic team. We designed an AWS-based IT environment from scratch that now handles over 20-times the traffic during sale seasons and marketplace uptime increased from 96% to 99.99%.
revenue growth


The leading online cosmetics store in Europe addressed our team for remote infrastructure management services in 2010. As of now, we have been cooperating for more than 10 years and support the website’s 99.99% uptime, handle peak loads, and facilitate top-notch performance of their AWS-based system.
OF traffic handled monthly
This game-producing company contacted the IT-Magic team with the request of remote infrastructure management for AWS. We helped set up their AWS infrastructure in a highly protected, cost-efficient, stable manner. This resulted in our long-term cooperation, which has allowed Ubisoft to focus on direct business tasks like game development and marketing.

gamers handled daily

Benefits of remote infrastructure management by IT-Magic

With our RIM services, you can delegate the responsibilities and headache of managing and monitoring your IT assets. As a result, you receive 99.99% service uptime, 24/7 support, constant tech advancements, flexibility, and reduced costs - you also gain the value of customized infrastructure services according to business needs at a reasonable price.
Basically, once you assign your IT operations to a remote team, you obtain a stable working AWS system. This way, you do not have to worry about technical issues and can instead spend more time on business growth. Focus on strategy-related tasks and hand over tech activities to us so that we can keep them running


Get outstanding results with the help of the remote IT-Magic team compared with an in-house team due to our vast experience with AWS. We treat our clients right, utilize a similar level of involvement, and customize our services to ensure the stable operation of AWS infrastructure whether it is for a startup or an ultra-high-load project.


Teams that provide remote infrastructure management services have 30-50% lower rates than in-house teams where you pay fixed salaries. You can save up to 75% of your expenses and receive the same level of service and results by giving IT-Magic management of your AWS infrastructure remotely.

Cost savings of up to 75%

Want to receive top-notch expertise in remote infrastructure management?
You are always welcome to contact us and get a free consultation call with our certified AWS professionals to get answers and feedback regarding your IT environment advancement.

Why choose AWS from among other cloud platforms

Operational stability

AWS allows us to provide customized solutions that will cater to your technical and business requirements. We will implement cutting-edge security measures, DevOps methodologies, and AWS tools and services that will deliver the best possible business outcomes together.

Faster app delivery

Leveraging the power of AWS allows you to expedite the time-to-market for new app features by up to 40%, while maintaining a consistent level of application stability. Furthermore, due to the multiple geographic regions AWS is present in, your app can be effortlessly accessed by users worldwide.

Risk reduction

With AWS, you can enjoy uptime of up to 99.99% and system response time as low as 0.01s. By setting up and supporting your AWS infrastructure correctly, you can avoid losses in revenue and security threats to your system and ensure that your system remains stable and reliable at all times.

Cost reduction by up to 75%

By implementing appropriate configurations in AWS, it is feasible to achieve substantial reductions in infrastructure expenses. AWS provides excellent cost-saving plans and other opportunities which can be advised by a proficient AWS consultant. As our client, you can save up to 30% on AWS resources.

Reliable foundation for rapid innovation

Through its ever-evolving services, AWS presents opportunities for driving continuous innovation and transformation in your system. By utilizing AWS, you can incorporate and leverage advanced technologies such as Artificial Intelligence, IoT, and Machine Learning.

Increased agility and staff productivity

By utilizing AWS, you can increase the productivity of your software development team by up to 60%. AWS supports various programming languages, operating systems, and databases, thereby eliminating the need for modifying or transitioning your tech stack if you decide to migrate to AWS.

Improved security

AWS has many best practices and security guidelines by utilizing which you can optimize the advantages of their security tools. With appropriate configurations, your AWS infrastructure can attain full compliance with HIPAA, PCI DSS, and NIST standards.

Quick scalability

AWS enables your system to scale automatically, both vertically and horizontally, in response to real-time demands. With no scalability limits, you can expand your system at your own pace while also reducing costs by paying solely for the resources that you utilize.

Rich set of mature tools and resources

AWS offers an extensive array of tools, services, and features that cater to every business requirement. These tools have undergone testing in practice and are highly effective. By adhering to AWS best practices while implementing these tools, you can get optimal infrastructure performance.

Remote infrastructure management service options

We monitor and manage AWS infrastructures for startups, SMBs, and enterprise clients. We deliver and customize our remote infrastructure management services, including database, networks, storage, security, servers, and all related IT services according to their needs.

Enterprise AWS infrastructure support

Over the course of 10 years, we have worked with a few enterprise clients and delivered customized AWS infrastructure solutions and RIM services. We will ensure that your complex IT systems stay protected and stable under traffic changes and peak loads daily by applying mature AWS and DevOps technologies, approaches, protocols, etc.

AWS infrastructure support for SMBs

Companies that are growing require daily support in IT operations and our remote infrastructure management services can help with this. We will ensure your tech stability, security, and performance while you focus on strategic business tasks. With our support, you will receive end-to-end communication, easy data exchange, video conferencing, scalable web and mobile app products, etc.

Fintech & ecommerce IT support

We deliver customized RIM services in a range of industries, especially in the fintech and eсommerce fields. You can count on us for ongoing maintenance, updating, and the security of marketplaces, online stores, web and mobile apps, and IT systems in logistics and inventory. We can also support IT operations in banking and transactions, etc.

Support for applications in AWS

In the 21st century, any business requires an online presence via web and/or mobile-based applications in order to deliver their value proposition to customers. With our remote infrastructure management services, you can be sure that your IT assets will work smoothly, are up to date, and deliver a great end-user experience.

Ongoing AWS infrastructure support

The IT-Magic team is directed to build trustworthy and long-term relationships. We have been cooperating with a few clients for more than 10 years. We deliver complete and ongoing remote infrastructure management services to meet your demands, match internal processes, and cover IT assets for years.

One-time AWS infrastructure support

We believe that everyone should have access to top-quality RIM services. We can provide one-time services like AWS consulting, tech audits, security audits, compliance assessments, load and performance testing, etc. If you just started your business, we can help with AWS infrastructure design and setup, AWS migration, and further optimization, and improvement.

Why do clients choose us?

At IT-Magic, we speak the language of tech solutions that are in line with financial advantages for the client's company. We do not experiment at the client’s expense, but instead employ
time-tested solutions and tools used in remote infrastructure management. We are supporters of transparent communication and building long-term relationships with our clients.

AWS certified

IT-Magic is a certified AWS advanced consulting partner. With our remote infrastructure management services at hand, you will obtain smooth, fast, and seamless performance in your AWS environment. We will protect your business from revenue losses and other risks by ensuring 99.99% fault tolerance and not more than 0.01s response time for your system.

AWS solutions provided for 100+ projects

We build honest relationships with clients and treat every request equally. You will obtain the same approach, attitude, and access to our 10+ years of experience. We provide the necessary AWS solutions and remote infrastructure management services for businesses of any size, be it a startup or an enterprise with 1M+ daily requests.

Industry-leading SLA & 24/7 emergency support

Once you need 24/7 support, you will receive remote infrastructure management services in a timely and suitable way. IT-Magic operates under standardized SLA with 100% of incidents resolved. We answer emergency calls within 5 minutes and solve
business-related problems in under 30 minutes.

Handling >800TB of traffic each month for one project

Within our RIM services, we set up, monitor, and support your AWS infrastructure in a way that will best handle traffic rises, peak loads within sale seasons, and much more. Our service provisions can result in your system managing over 800TB of traffic per month while keeping everything stable and performing well.

The average experience of IT specialists - 14 years

Once we are delivering our remote infrastructure management services, we can also manage and optimize your IT expenditures. We delegate only complex and critical tech tasks to senior DevOps engineers for outstanding results and task all secondary functions to the mid-level professionals. We do not employ junior specialists.

Customer data security

Our team utilizes industry-level security standards, protocols, and methods to keep your customers’ data secure within our services. We learn about security continuously and sharpen our professional skills every day. In addition, all IT-Magic employees undergo regular lie detector testing to ensure that there are no data leaks from your systems.

Free security and
budget-saving audits

As a part of our remote infrastructure management services, we conduct a security audit for free in order to provide top-quality security support for your IT environments. Initially, we analyze your systems and AWS accounts to match your tech and business needs and create a report with security improvement and cost optimization opportunities.

Average project duration - 7 years

It is worth mentioning that 9 out of 10 clients have worked with IT-Magic for over 7 years and ended up completely handing over all of their IT operations to us. The majority of them started our cooperation with AWS infrastructure design and setup from scratch and continued it with ongoing IT maintenance and support within our RIM services.

One of our engineers can replace 20 full-time admins

By deploying a team of just three AWS engineers from our IT-Magic staff, we were able to efficiently tackle recurring issues for a particular client that had previously required an entire department of 60 system administrators. Thanks to our team's high level of expertise and RIM services, we are able to complete tasks more quickly, saving the client both money and resources.

Our top AWS experts for remote infrastructure management services

Alexander Abgaryan
Dmytro Zhyvotovskyi
Artem Marakhovskyi
Artem Yefimov
Viacheslav Butacov
Yevhenii Novikov
Founder and CEO of IT-Magic
AWS Certified Solutions Architect
AWS Certified Security Specialist
AWS Certified SysOps Administrator
AWS Certified DevOps Engineer Professional
DevOps Engineer
AWS Technical Accredited Partner
Tech Lead
DevOps Engineer
AWS Сertified Cloud Practitioner
Project Manager
AWS Sales Accredited Partner
AWS Technical Accredited Partner
DevOps Engineer
Microsoft Certified Associate
DevOps Engineer
AWS Certified Solutions Architect