The minute you require remote infrastructure support and want to delegate IT operations, you should start a vendor search and selection process. RIM services providers reduce costs, provide higher flexibility, and facilitate access to top expertise.
You may search for an IT provider via a Google search or via listings sites like Clutch, Manifest, SoftwareWorld, or freelance platforms like Upwork. By filtering providers by region, expertise, and rates, you may have a list of potential vendors. Then, it makes sense to do more profound research and study the company’s portfolio, tech specializations, processes, years of experience, expertise, and also be sure to review client references. This is the first phase of the IT vendor selection process.
In the next stage, you should create a document and a list of questions and start contacting the selected vendors personally. Once you begin contacting IT teams, you can fill out the information so that you can analyze and compare RIM service providers.
It is crucial to focus on how teams are involved in the current state of operations, study business needs, and provide recommendations. Please pay attention to the communication flow, how teams give feedback, and the ways they try to provide value by optimizing IT operations, reducing IT costs, as well as their practices, technologies, and security standards used.