If you decide to outsource your tech activities to an outside team like It-Magic, simply follow a three-step process and pay attention to the details. You may start with a Google search and navigate through platforms like Clutch and ITFirms. Secondly, do your homework and prepare business requirements and a list of questions.
Lastly, select 3-5 IT support providers according to your requirements (e.g., years on the market, a similar project in their portfolio, rates, tech stack, etc.) and that you like the most, then reach out to them personally. You might want to go through a list of prepared questions and compare answers to choose the best IT vendor.
It is worth noting that you may create an RFP (request for proposal) document to fill out information on every IT support company. As well, aside from the team’s expertise, professionalism, hourly rates, and other similar criteria, pay close attention to the communication flow, level of team involvement, and the ability to add value. Additionally, your list of questions should cover information on each IT support company’s tech stack, methodologies, SLA, security standards, ways they cover critical incidents, reaction times, etc.